Privacy Policy
Last updated: January 2026
This Privacy Policy explains how Mass Landscape Masonry Corp (“we,” “our,” or “us”) collects, uses, protects, and manages your personal information when you visit our website, https://masslandscapemasonry.com/, or when you interact with our services. By accessing or using our website, submitting a form, requesting a quote, booking a service, or communicating with us, you agree to the practices described in this Privacy Policy.
1. Company Information
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Company
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Address
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Website
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Email
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Mass Landscape Masonry Corp
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397 Williams St, Marlborough, MA 01752, United States
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2. Information We Collect
We collect information that you voluntarily provide through our website forms, quote requests, booking requests, direct communications, and other interactions with our services. We may also collect certain information automatically through cookies, analytics tools, advertising technologies, security tools, and similar tracking technologies.
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Category
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Examples of Information Collected
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How It May Be Collected
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Personal information
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Name, email address, phone number, address, city, project details, service request information, messages submitted through forms, and billing or payment details if you make a payment or purchase services from us.
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Website forms, booking requests, quote requests, direct email or phone communication, written submissions, verbal communications, and service transactions.
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Mobile information and SMS consent information
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Phone number, SMS opt-in status, consent records, text messaging preferences, and related communication details.
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Website forms, booking requests, written or verbal opt-in methods, and other methods where you expressly agree to receive text messages from us.
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Non-personal and automatically collected information
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IP address, browser type and version, device type, pages visited, time spent on pages, click behavior, navigation paths, approximate geolocation data, and similar technical or usage information.
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Cookies, tracking technologies, analytics platforms, advertising pixels, security tools, and server logs.
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3. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website performance, support marketing campaigns, protect our website from spam and abuse, and improve our services. By using our website, you consent to the use of cookies and similar technologies. You may disable cookies in your browser settings at any time, but doing so may affect the functionality or performance of the website.
We may use the following tools and services for analytics, advertising, performance monitoring, and security purposes.
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Tool or Service
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Purpose
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Google Analytics
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Traffic, behavior, and website performance analysis.
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Google Ads and Remarketing
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Advertising, retargeting, campaign measurement, and marketing optimization.
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Meta Pixel for Facebook and Instagram
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Advertising optimization, remarketing, and campaign measurement.
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Google Search Console
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Website performance monitoring and search visibility analysis.
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Google reCAPTCHA
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Spam protection and abuse prevention.
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Hosting providers and essential website plugins
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Website operation, form processing, technical support, and service functionality.
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4. How We Use Your Information
We use the information we collect to manage service requests, respond to inquiries, provide landscaping, hardscaping, masonry, and related services, communicate with customers, process bookings or payments when applicable, improve website performance, support marketing efforts, and maintain the security and reliability of our website and services.
More specifically, we may use your information for the following purposes.
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Purpose
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Description
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Responding to inquiries and quote requests
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We use your contact details and project information to respond to your questions, requests, and service inquiries.
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Providing services
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We use your information to provide landscaping, hardscaping, masonry, and related services, including scheduling and project communication.
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Account, order, booking, and service management
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If applicable, we use personal information to manage service requests, bookings, orders, customer records, payments, and related communications.
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Customer communication
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We may contact you regarding services, appointments, updates, reminders, support, and other service-related matters.
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SMS communications
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We may use SMS only for service-related communications, such as appointment confirmations, reminders, project updates, quote follow-ups, and customer support, when you have provided consent.
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Website improvement and analytics
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We use non-personal and automatically collected information to analyze website usage, improve user experience, and optimize our services.
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Advertising and remarketing
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We may use limited information through advertising platforms to run targeted advertising, remarketing, campaign measurement, and marketing optimization.
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Security and spam prevention
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We use certain information to protect our website, forms, and systems from spam, abuse, unauthorized access, and fraudulent activity.
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Legal and internal recordkeeping
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We may use information to maintain internal records, comply with applicable legal obligations, and protect our rights and interests.
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5. SMS Opt-In Details and Text Messaging Consent
We obtain SMS consent directly from users through website forms, booking requests, quote requests, or other written or verbal opt-in methods where users explicitly agree to receive text messages from Mass Landscape Masonry Corp.
SMS messages are used only for service-related communications, including appointment confirmations, appointment reminders, project updates, quote follow-ups, scheduling coordination, and customer support. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any text message from us or by contacting us directly at info@masslandscapemasonry.com. You may also contact us for help or questions about SMS communications.
SMS privacy statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support services, such as customer service, scheduling, technical support, or operational assistance, is permitted only when necessary to support our services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Sharing Your Information
We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their independent marketing purposes. We do not share your personal information with third parties except as necessary to operate our website, provide our services, fulfill service requests, communicate with you, protect our website, comply with legal obligations, or as otherwise described in this Privacy Policy.
We may share limited information with the following categories of service providers when necessary for their specific functions.
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Category of Third Party
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Examples
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Purpose
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Analytics providers
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Google Analytics
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Website traffic, behavior analysis, and performance improvement.
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Advertising platforms
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Google Ads, Meta/Facebook
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Advertising, retargeting, campaign measurement, and marketing optimization.
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Security and anti-spam tools
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Google reCAPTCHA
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Spam prevention, abuse prevention, and website protection.
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Hosting providers and website tools
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Hosting services, WordPress tools, Elementor Forms, essential plugins
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Website operation, form delivery, technical performance, and service functionality.
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Subcontractors and support service providers
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Customer service, scheduling, operational support, technical support, or service support providers
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Support services necessary to respond to inquiries, schedule work, provide customer service, or fulfill requested services.
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Legal or compliance recipients
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Government authorities, courts, legal advisors, or compliance parties when required
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Compliance with applicable law, legal process, or protection of rights.
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These third parties are permitted to receive only the information necessary to perform their specific functions and are not allowed to use your information for unrelated purposes. Mobile information, SMS opt-in data, and text messaging consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include administrative, technical, and physical safeguards appropriate to the nature of the information we collect and maintain.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security, and you use our website and services at your own risk.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable laws. When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law and business requirements.
9. Your Rights
You may have the right to access, update, correct, or request deletion of your personal information, subject to applicable laws and legitimate business or legal requirements. You may also opt out of marketing communications and disable cookies through your browser settings.
If you are a resident of Massachusetts or the United States, you may contact us to:
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Right
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Description
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Request access
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Ask whether we hold personal information about you and request access to that information.
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Request correction
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Ask us to correct inaccurate or incomplete personal information.
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Request deletion
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Ask us to delete personal information, subject to legal, contractual, operational, or recordkeeping requirements.
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Opt out of marketing communications
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Ask us to stop sending marketing-related communications where applicable.
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Opt out of SMS communications
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Reply STOP to any SMS message or contact us directly to stop receiving text messages.
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Disable cookies
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Adjust your browser settings to block or delete cookies, although some website features may not function properly.
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To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
10. Third-Party Links
Our website may contain links to external websites or third-party resources. We are not responsible for the content, security, privacy practices, or policies of those websites. We encourage you to review the privacy policies of any third-party websites before providing personal information to them.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information, subject to applicable legal requirements.
12. Service Area Limitation
We provide services exclusively within the state of Massachusetts. All website content, communication, service-related activity, and data processing are intended for U.S. residents, specifically within Massachusetts.
13. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date. Changes are effective immediately upon posting on the website unless otherwise stated. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy, our data practices, SMS communications, or if you wish to request access, correction, or deletion of your personal information, please contact us:
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Contact Method
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Details
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Email
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Address
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397 Williams St, Marlborough, MA 01752, United States
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This Privacy Policy is effective as of January 2026.